WHY CHOOSE KINETIC?
With so many companies offering outsourced telemarketing and outbound engagement services, it can be a daunting task to sort through them all. Our clients have done their searching and experimenting of other providers, here is why they chose and stuck with Kinetic:
Not only are our managers some of the most experience in the industry, we also only hire agents with a minimum of 3 years of experience.
Pre-launch and continued training are key to a successful outbound engagement campaign. Our dedicated training team and Learning Management System are best-in-class.
In the ever evolving communications landscape, it is vital to have a partner that stays up to date with the latest trends, technologies and regulations.
We are happy to work closely with your team to learn the subtleties of your outbound needs. Our team is able to adapt to your needs.
A Predictive Dialer uses data including connect rates, real-time data, and historical agent statistics to calculate the number of calls to dial.
Give your reps a preview of the contacts records prior to dialing. This leads to a higher quality call interaction and increased conversions.
Kinetic has pre-built integrations with the most popular CRM and help-desk tools. Or our IT team can build a custom integration.
Kinetic offers an intuitive drag-and-drop script designer that enables you to build dynamic interactive call flows.
Staying within the boundaries of the Telephone Consumer Protection Act (TCPA) regulations is now a must for outbound engagement.
Customized call recordings and reports can be built by Kinetic’s IT team to keep you in-the-loop on performance.
KINETIC CASE STUDIES
Click each case study to learn more:
“We selected Kinetic to help us expand our lead generation campaigns into telemarketing. What a great choice. We started with 3 agents and now have 75, with plans to grow even larger.”
“I get reviewed on my A/R on a monthly basis… so I just love it when old balances get taken care of. Even the small ones!”